Corporate Vision, Mission and Values

Our Vision

Our vision is to stay focused on providing 'Elite Customer Service' to our customers to run their business on World's No. 1 Database 'Oracle Database', Oracle E-Business Suite and Oracle Fusion Middleware Family Products.

Our Mission

Our mission is to insure that you, as a valued client, receive the highest level of expertise and personalized service for your Oracle Databases and Oracle Applications. We endeavor to help you realize the full benefit from all Oracle Database features and packaged software applications and integrate them seamlessly to your business processes.

We know that you have a business to run, and you want as few worries as possible. That's why our customers choose us and stay with us for their Oracle database and Oracle Applications services for years. Our remote DBAs are all Oracle Certified Professionals with more than 15 years’ experience and will treat your systems like we treat our own. That means that we take the time to ask questions, we're proactive and we take things seriously. At the same time, we focus on offering personalized Oracle Remote DBA support services. When you call for support, you will get individual attention, not a random voice in a call center. And, all of our technical team members have extensive real-world onsite and remote database administration experience.

Our Values

For TRI-S IT Solutions, the Customer always comes first. Our business strategies, innovative customized solutions, quality service delivery all revolves around the unwavering customer focus of our people. We believe strong, lasting relationships are formed through responsiveness, professionalism, integrity and repeated excellence, and encourage open dialogue in each customer engagement. Our relationships are a testament to our commitment to providing on-time, innovative, cost effective and flexible solutions.

At TRI-S IT Solutions, we have achieved and maintained our leadership position in the industry by attracting, hiring and retaining Best Oracle and Storage talent. We embrace an environment that respects and rewards our employees' unique perspectives, and encourages their participation in our future strategic direction. We seek to maintain an environment of respect for each individual, where culture and ethnic diversity are real assets, and play a large role in our harmonious workforce.